Windscreen Repair Service

 

WINDSCREEN REPAIR


FIXING CHIPS, CRACKS, AND SCRATCHES FOR SAFER DRIVING

Windscreen repair involves fixing damage to the windshield of a vehicle, typically caused by chips, cracks, or scratches. These damages can impair visibility, compromise the structural integrity of the windscreen, and increase the risk of further cracking or shattering. Windscreen repair is needed when any damage occurs to the glass, no matter how minor it may seem. Common causes of damage include rocks or debris kicked up from the road, extreme temperature changes, hail, and accidents. Prompt repair is essential to prevent the damage from worsening, as even small chips or cracks can spread over time, compromising the safety of the vehicle and its occupants. Repairing minor damage early can often prevent the need for a full windscreen replacement, saving time and money for vehicle owners.

FAQ



Windscreen repair times can vary depending on the extent of the damage and the repair method used. Typically, minor repairs such as small chips can be completed in under an hour, while larger cracks may require more time.


Many insurance policies offer coverage for windscreen repairs. However, coverage details can vary between insurance providers and policy types. It's advisable to check your insurance policy or contact your insurance provider to confirm coverage for windscreen repairs.


In most cases, you can drive your car immediately after windscreen repair. Modern repair techniques allow for quick curing times, allowing the adhesive used in the repair process to bond rapidly. However, it's essential to follow any specific instructions provided by the repair technician to ensure the integrity of the repair and avoid any potential damage.


Windscreen repair is suitable for addressing minor damage such as small chips and cracks. However, if the damage is extensive, such as a large crack spanning the width or height of the windscreen, replacement may be necessary for safety reasons. Additionally, damage located in the driver's line of sight or affecting the structural integrity of the windscreen may also warrant replacement rather than repair. Consulting with a professional windscreen repair technician can help determine the best course of action for your specific situation.


WINDSCREEN REPLACEMENT


GENUINE VS. GENERIC

When replacing a cracked windscreen, it's generally recommended to opt for a genuine replacement to ensure proper fit, quality, and compatibility with your vehicle's Advanced Driver Assistance Systems (ADAS) technology. However, there may be instances where genuine windscreens are not available.

In such cases, it's essential to select a generic windscreen that is compatible with your vehicle's features and recalibrate for your vehicle's Advanced Driver Assistance Systems (if necessary) after installation.

Just as not all vehicles are created equal, not all windscreens are either. Modern windscreens offer various features designed to enhance safety, comfort, and convenience, including calibrated ADAS technology.

Common features requiring windscreen compatibility include:

  • Heads-Up Display (HUD): Transparent display technology projecting vital information onto the windscreen, such as vehicle speed and navigation instructions.
  • Lane Departure Warning: Cameras or sensors detecting lane markings and issuing alerts if the vehicle unintentionally drifts out of its lane.
  • Heated: Embedded heating elements that defrost and de-ice the windscreen during cold weather.
  • Rain Sensors: Sensors that detect rainfall and activate windshield wipers automatically. 
    Rest assured, all our workmanship comes with a parts and labour warranty. If you have any concerns, we'll promptly address them for you.

Rest assured, all our workmanship comes with a parts and labour warranty. If you have any concerns, we'll promptly address them for you.

WINDSCREEN RECALIBRATION


Understanding ADAS and Windscreen Calibration

What is ADAS?
The Advanced Driving Assistance System (ADAS) is a cutting-edge technology designed to enhance driver safety. This system relies on sensor technology mounted on windscreens.

Why is windscreen calibration important for ADAS?
Did you know your ADAS depends on your windscreen being properly calibrated? The camera must be accurately calibrated to monitor pedestrians, blind spots, and the proximity of other objects around your vehicle.

Do I need calibration with a genuine or non-genuine windscreen?
Yes, you do! Whether you choose a genuine or aftermarket windscreen, recalibration is necessary. Each glass panel has unique characteristics, much like a fingerprint, so calibration ensures the ADAS functions correctly.

Why does my windscreen need calibration after replacement? 
When you replace your windscreen, the old glass is removed, and new glass is fitted. This new glass has slightly different characteristics, requiring the ADAS to be recalibrated to function properly.

Where can I get this calibration done?
Performing this calibration requires specialised and expensive equipment that not all repairers have. Suttons Chullora is proud to offer this essential service whenever needed.

Need a Windscreen Repair?

 

Schedule a professional windscreen repair or replacement with our expert technicians today.


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